Privacy Policy

Who we are

Our website address is: https://mysilkflowers.co.uk.

What personal data we collect and why we collect it

mySilkFlowers Ltd are committed to protecting your privacy. The information that we collect about you will only be used lawfully (in accordance with the Data Protection Act 1998 & GDPR). The reason we collect information is to process your order effectively and also to provide you will a 5* service.

We will give you an option to opt-out of marketing emails from us or from any other third party companies in the future. We will not email you after you have placed your order unless you have given consent (except to confirm orders).

The information we will collect about you includes:

Name
Address
Phone number
Email address

We will not collect any sensitive information about you without gaining your consent first. Data will not be shared with any other companies.

The information that we will hold about you will be accurate and up to date. You are lawfully allowed to obtain copies of the information that we hold about you. If you do find any inaccuracies at this time we will delete or correct them promptly. If you require a copy, please write you us at:

mySilkFlowers Ltd
303d Ducie House
Ducie Street
Manchester
M1 2JW

​The personal information that we will hold about you will be held securely in accordance to the Data Protection Act 1998 and GDPR.

The is technology that can be used to track your patterns of behaviour and buying habits. Cookies are also frequently use but can be disabled using your internet browser.

When you connect to the website, your unique identifier (IP Address) will tell us what you looked at, whether you were able to access the page you were looking for and also your particular interests. It also will let us know the number of people that are visiting the site.

​We may amend this policy from time to time but if we make some substantial changes to the way we use your personal information and data we will be in contact.

If you have any questions regarding the privacy of your data, please feel free to email us at [email protected]

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.